Collection of User Data
TVPulse collects certain types of information from each user visiting our website or using our services. This includes:
- Personal Information: We may collect personal information, such as full name, email address, and location, if provided voluntarily during account creation or through subscription to our services.
- Device Information: We may automatically collect certain device information, including IP address, device type, browser information, and operating system details while using our website.
- Website Usage Data: We gather anonymous analytics data using Google Analytics in order to understand user behavior, preferences, and improve our services. This data may include website pages accessed, time spent on each page, clickstream data, and referring/exit pages.
- User Feedback: Any comments, reviews, or emails sent to TVPulse may be stored to analyze patterns and improve our services.
Usage and Processing of User Data
The data obtained from users is solely used for the following purposes:
- Providing Services: Personal data is collected to deliver the requested services, such as enabling access to TVPulse’s functionalities and personalized content based on user preferences.
- Improving Experience: Collected data is used to understand and analyze user behavior, preferences, and trends, helping to enhance and tailor the content, features, and recommendations provided by TVPulse.
- Communication: Personal information may be used to communicate with users through email or other contact information provided, delivering important service-related updates, responding to inquiries, and for marketing and promotional purposes when explicitly consented to.
User Rights and Data Access
TVPulse respects users’ rights concerning their personal data, in accordance with GDPR and CCPA. Users have the following rights regarding their data:
- Access: Users can request access to the personal information we hold about them. To request access, users can Contact Us as indicated below, specifying the details required to identify their data accurately.
- Correction: Users can request the correction of inaccurate or incomplete personal information associated with their accounts. We will review and promptly update relevant records upon verification of the requested changes.
- Deletion: Users have the right to request the deletion of their personal information from our records. Upon such a request and lawful verification, we will delete all the information stored about the user except where we are required to retain it for legal reasons.
- Object to Processing: Users may, at any time, object to the processing of their personal information for specific purposes, such as direct marketing. TVPulse will honor such requests unless we have a legitimate reason to continue processing.
Data Security Measures
TVPulse gives utmost importance to the security of user data. We have implemented appropriate technical and organizational safeguards to protect user information against unauthorized access, alteration, disclosure, or destruction. These security measures include encryption, pseudonymization, access controls, regular security assessments, and staff training.
Third-Party Data Sharing
Email: [email protected]
Address: TVPulse Privacy Office, 123 Privacy Street, City, State, ZIP